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Available Positions

IT Specialist

SMM specialist

SMM specialist

Main Job Duties of the  Information Technology  Specialist:


- Define software, hardware and network requirements;

- Be responsible for network management, software development and database administration;

- Identify and resolve project issues;

- Prepare project status reports.


Education and Experience:


- Any IT certification, required;

- 3+ years of experience in a similar role;

- Experience in writing code;

- Familiarity with a range of software and hardware;

- Previous technical support role.


Key Skills and Competencies:


- Technical understanding;

- Process improvement;

- Data processing;

- Proficiency in several programming languages;

- Excellent written and oral communication skills;

- Excellent IT, communication, leadership and management skills;

- Proven track record of maintaining IT structural integrity.

Apply

SMM specialist

SMM specialist

SMM specialist

Main Job Duties of the Social Media Marketing specialist:


- Oversee day-to-day management of campaigns and ensure brand consistency;

- Facilitate scaling brand and company awareness through various social media channels;

- Work with brand to create and implement SMM strategies;

- Ensure brand consistency in copy through tone, voice, etc.;

- Ensure progress on all platforms by using analytical tools such as Google Analytics and others;

- Oversee the creating and implementation of the monthly editorial calendar.


Education and Experience:


- Bachelor's degree in business, marketing, journalism, public relations or related field;

- 3-5 years of SMM experience;

- Professional certification in Google Analytics preferred;

- Proficiency using multi-social posting programs;

- Relevant experience determining a target audience and how to cater unique marketing campaigns.


Key Skills and Competencies:


- Strong computer skills using Microsoft Office and Adobe Suites;

- General knowledge of SEO and internet ranking for web content;

- Strong understanding of marketing strategy;

- Excellent written and oral communication skills.

Apply

CSR

SMM specialist

CSR

Main Job Duties of the Customer Service Representative:


- Respond promptly to customer inquiries;

- Handle customer inquiries;

- Process forms/requests;

- Direct requests/issues to the designated resource;

- Record details of inquiries, comments and complaints;

- Record details of actions taken;

- Prepare and distribute customer activity reports;

- Maintain customer databases;

- Manage administration.


Education and Experience:


- High school diploma, general education degree or equivalent;

- Knowledge of customer service principles and practices;

- Knowledge of administrative procedures;

- Product knowledge.


Key Skills and Competencies:


- Interpersonal skills;

- Communication skills: verbal and written;

- Listening skills;

- Problem analysis and problem-solving;

- Attention to detail and accuracy;

- Data collection and ordering;

- Customer service orientation.


Apply

Apply

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